Privacy Policy for Rhythmic Office Clean
Last updated: [02-06-2025]
Trading as: Rhythmic Cleaning Services Pty Ltd (ABN: 93 685 744 218)
Location: Sydney, New South Wales, Australia
Rhythmic Office Clean (“we,” “our,” “us”) operates under Rhythmic Cleaning Services Pty Ltd. This Rhythmic Office Clean Privacy Policy explains how we collect, use, disclose, and protect your personal information when you:
- Visit https://www.rhythmicofficeclean.com.au (“Website”)
- Request quotes or book our office cleaning services in Sydney
- Communicate with us via email, phone, or chat
We comply with the Privacy Act 1988 (Cth), Australian Privacy Principles (APPs), Privacy Amendment (Enhancing Privacy Protection) Act 2024, and New South Wales Information and Privacy Commission (IPC) guidelines.
This Rhythmic Office Clean Privacy Policy outlines.
1. Rhythmic Office Clean Privacy Policy: Collection of Personal Information
1.1 Information You Provide Directly
Contact Details: Name, business name (if applicable), email address, postal address, phone number.
Booking & Enquiry Data: Office size, preferred cleaning date/time, scope of service submitted via our Sureform-embedded booking form.
Payment Details: Processed by Square only last four digits and expiry date stored. We do not store full credit-card numbers.
Communications: Any emails, phone calls, or chat messages you send to us for quotes, feedback, or complaints.
1.2 Automatically Collected Information
Google Analytics:
We use Google Analytics to collect anonymised data such as anonymised IP address, browser type/version, operating system, pages visited, referral source, timestamps, and session duration.
Cookies & Tracking:
We deploy cookies (including Google Analytics cookies) and similar technologies (e.g., local storage) to remember preferences, analyse site usage, and enhance your browsing experience.
1.3 Information from Third Parties
Referrals & Integrations:
If you access our services via a partner or referral (e.g., business directory, marketing affiliate), we may receive your name and email from them.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
2. Rhythmic Office Clean Privacy Policy: How We Use Your Information
We will only use your personal information for purposes that align with the APPs and NSW IPC guidelines, including:
2.1 Service Delivery & Management
Confirming, scheduling, and performing office cleaning services in Sydney, NSW.
Processing quotes, invoices, and payments securely via Square.
Responding to enquiries, feedback, or complaints related to our office cleaning services.
2.2 Communications & Marketing
Sending booking confirmations, appointment reminders, invoices, and receipts.
Distributing promotional emails, newsletters, or service updates (only if you opt in). You can unsubscribe anytime via the “unsubscribe” link in our emails.
2.3 Website Analytics & Improvement
Analysing Website usage trends and performance metrics via Google Analytics to optimise navigation, content, and overall user experience.
2.4 Compliance, Legal, & Safety
Detecting, preventing, and mitigating fraud or security incidents.
Complying with the Privacy Amendment (Enhancing Privacy Protection) Act 2024’s breach-notification requirements and acknowledging the new statutory tort for serious invasions of privacy.
Responding to valid court orders, subpoenas, or regulatory investigations in Australia.
2.5 Operational & Internal Purposes
Maintaining internal records, accounting, and auditor requirements (ATO compliance).
Conducting market research, data analysis, and business planning to enhance our cleaning services.
3. Rhythmic Office Clean Privacy Policy: Disclosure of Your Personal Information
We do not sell or trade your personal data. We may share your information with:
3.1 Service Providers & Partners
Google Analytics (for anonymised web analytics).
Square (for secure payment processing).
Sureform (embedded booking/quote form technology).
IT support, hosting, and maintenance providers located in Australia.
3.2 Professional Advisors
Accountants, auditors, lawyers, or insurers when required for professional advice or compliance.
3.3 Government, Regulators & Law Enforcement
When required or permitted by law (e.g., responding to valid subpoenas, court orders, or regulatory bodies in NSW and at the federal level).
3.4 Related Entities
Affiliates of Rhythmic Cleaning Services Pty Ltd, where necessary for service coordination or internal reporting.
3.5 Potential Acquirers
In the event of a merger, acquisition, sale, or transfer of business assets, subject to confidentiality agreements and compliance with the Privacy Act 1988 (Cth).
All third-party recipients must protect your personal data in line with the APPs and NSW IPC guidelines.
4. Rhythmic Office Clean Privacy Policy Cookies & Tracking Technologies
Rhythmic Office Clean Privacy Policy: Third-Party Links & Cookies.
4.1 What Are Cookies ?
Cookies are small text files stored on your device when you visit our Website. They help us recognise your browser, remember preferences, and gather analytics to enhance our services.
4.2 Types of Cookies We Use
Strictly Necessary Cookies:
Essential for basic Website functionality (e.g., secure login, booking form submission). Do not store personally identifiable information.
Performance/Analytics Cookies:
Google Analytics cookies collect anonymised information on how visitors use our Website. IP addresses are anonymised per Google Analytics settings to comply with Australian privacy requirements.
Functional Cookies:
Remember your preferences (e.g., form inputs, language settings) to provide a tailored browsing experience.
Third-Party Cookies:
Some embedded content (e.g., YouTube videos , Google Maps) may place additional cookies; we do not control those third-party policies.
4.3 Managing Cookies
You can manage or disable cookies through your browser settings. If you block cookies, some features of our Website (including the Sureform booking form) may not function properly. For instructions on disabling cookies, check your browser’s “Help” or “Settings” section.
5. Rhythmic Office Clean Privacy Policy Data Storage, Security & Retention
5.1 Data Storage Locations
We store personal data on secure servers located in Australia and via Australian-based cloud services that comply with local data-protection standards and NSW IPC guidelines.
5.2 Security Measures
SSL/TLS encryption for data in transit between your device and our servers.
Access to personal data restricted to authorised employees with secure login credentials and two-factor authentication.
Regular vulnerability assessments, patch management, and staff training on privacy best practices.
5.3 Retention Period
Service Records: Retained for a minimum of 7 years (per ATO requirements) for accounting, tax, and legal compliance.
Marketing Opt-ins: Retained until you unsubscribe or withdraw consent.
Other Personal Data: Retained only as long as needed to fulfill the purposes in this Privacy Policy, unless a longer period is required or permitted by law.
6. Rhythmic Office Clean Privacy Policy Your Rights & Choices
Under the Privacy Act 1988 (Cth), Privacy Amendment (Enhancing Privacy Protection) Act 2024, and the APPs, you have the right to:
6.1 Access the personal information we hold about you.
6.2 Request Correction of any inaccurate or incomplete data.
6.3 Withdraw Consent for marketing communications at any time (see “unsubscribe” link in our emails).
6.4 Request Erasure (deletion) of your personal data, subject to legal or contractual obligations.
6.5 Object to Processing or request restriction of your personal data (e.g., analytics).
6.6 Data Portability: Obtain your data in a structured, commonly used format, where applicable.
To exercise these rights, contact our Privacy Officer:
Email: [email protected]
We will respond to your request within 30 days and may require identity verification.
7. Rhythmic Office Clean Privacy Policy Children’s Privacy
Our Website and services are not directed to individuals under 16. We do not knowingly collect or maintain information from minors. If you believe we have inadvertently collected data from someone under 16, please contact us immediately so we can delete it.
8. Third-Party Links
Our Website may contain links to third-party websites (e.g., industry resources, government pages). This Privacy Policy does not apply to their privacy practices. We encourage you to review third-party privacy policies before providing any personal information.
9. Rhythmic Office Clean Privacy Policy Upcoming Legal Changes
9.1 Statutory Tort for Serious Invasion of Privacy (Effective December 10, 2024):
We acknowledge your right to sue for serious invasions of privacy and have updated our breach-notification procedures to comply with stricter timelines and higher penalties under the Privacy Amendment (Enhancing Privacy Protection) Act 2024.
9.2 Proposed Children’s Online Privacy Code (Expected Late 2025):
Australia is drafting a code to strengthen consent and data-erasure rights for minors. We will update this Privacy Policy when the Code is finalised.
10. Changes to This Privacy Policy
We may update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When significant changes occur, we will post a notice on our Homepage or send an email (if you’re subscribed). The “Last updated” date above indicates when this policy was last revised. We recommend checking this page periodically.
We comply with the Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs) set out by the Office of the Australian Information Commissioner (OAIC). For more information, see the OAIC Privacy page.
11. Contact Us
Privacy Officer
Email: [email protected]
Phone: 1300034013
Rhythmic Cleaning Services Pty Ltd
ABN 93 685 744 218
If you remain unsatisfied after contacting us, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) or the NSW Information and Privacy Commission.
End of privacy policy