Office Cleaning FAQs Sydney

Looking for service details? Check out our Commercial Office Cleaning page.

General Questions

Q1: Do you offer one-time deep cleans?
A: Yes. Our one-off deep clean package covers carpet spot treatment, hard-floor polishing, high-touch sanitisation, and baseboard cleaning.

Q2: What safety protocols do you follow?
A: All cleaners are fully vaccinated and wear PPE. We comply with NSW Health guidelines and use hospital-grade disinfectants to prevent cross-contamination.

Recurring Services

Q3: How often can I schedule cleaning?
A: Choose weekly, fortnightly, or monthly slots. After-hours and weekend options are also available to minimise disruption.

Q4: Can I modify my recurring plan?
A: Absolutely. You can adjust frequency, add deep-clean tasks, or skip a scheduled visit via your online account dashboard.

Pricing & Payment

Q5: Are there hidden fees?
A: No. All costs labour, supplies, travel, and GST are itemised in your quote before you commit.

Q6: How do I pay?
A: Pay per visit, weekly, monthly, or by invoice (net 30) for business accounts. We accept credit, EFT, and PayPal.

Satisfaction & Support

Q7: What if I’m not satisfied?
A: We guarantee our work. If you’re unhappy, request a free re-clean within 24 hours and we’ll make it right at no extra cost.

Q7: What if I’m not satisfied?
A: We guarantee our work. If you’re unhappy, request a free re-clean within 24 hours and we’ll make it right at no extra cost.

$ 50 Discount offer

Q9: Can I use the $50 discount for a one-time clean?
A: No. The $50 discount is valid only for your first recurring office cleaning service. One-time cleaning services are not eligible.

Q10: How long is the recurring discount valid?
A: The $50 off applies only to the first paid visit of any recurring plan (weekly, fortnightly, or monthly). All subsequent visits will be billed at standard rates.

For industry best practices, visit the Safe Work Australia site.

End of office cleaning faqs Sydney.